LOCAL: (510) 964-4622
TOLLFREE: (510) 374-8543
Contact Us
1333 Sycamore Ave
Hercules, CA. 94547
phone: (510) 964-4622
toll free: (510) 374-8543
fax: (510) 275-9477
social media:
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Le Fleur D

Refund Policies 2019

* customers must show receipt or order form / proof of purchase*


Boutonniere & Corsage Policy

Must report complaints within 2 hoursof pick up for refund

If product was worn/used for event – NO REFUND


Fresh Arrangement Refund / Cancellation Policy

  1. No cancellation if product is in route
  2. No full refund after 24 hours
  3. 30%after 5 days
  4. 20%after 10 days
  5. 10% after 14 days
  6. NO REFUND after 20 days

*Delivery Charge notincluded in refund*



*Items ordered online are fulfilled as CLOSE to the image shown on website as possible. Floral substitutions are sometimes necessary due to temporary, regional availability issues.  Substitutions are made with fresh flowers of equal or higher value. Be patient with your arrangements, most flowers will continue to bloom, open and grow even after delivery! *